Privacy Policy
How Lumi collects, uses and protects your data — and what stays on your device.
Consent to the Privacy Policy
Use of the Lumi application signifies your consent to this privacy policy and to the processing of your personal data in accordance with the terms set forth below. By continuing to use the app, you acknowledge that you have read and understood this policy, including how your data is collected, used, and shared with third parties as described herein.
Collection and Use of Personal Data
When you use Lumi, we may collect certain information about you, including:
Lumi does not require you to create an account to use the app. Registration is an optional feature for saving your progress and syncing it across devices. All information you enter (name, gender, zodiac sign) is kept locally on your device and is only transmitted temporarily to our secure servers at the moment of generating a reading, as described in Section 3. For users without an account, we do not permanently store any user-provided data on our servers.
AI Data Processing
In order to provide you with personalized tarot readings and astrological insights, the app sends certain information to our secure servers hosted on Amazon Web Services (AWS) in the European Union. All AI processing is performed exclusively on our servers.
Before any data is sent to our servers for AI processing for the first time, Lumi will present you with a clear notice explaining what data will be sent and how it will be processed. You must provide explicit consent before any data is transmitted. You may withdraw your consent at any time through the app settings, which will disable AI-powered features that require data processing.
Analytics and Crash Reporting
We use the following third-party services to help us understand how the app is used and to improve its stability:
Google processes this data in accordance with its privacy policy. Google provides data protection measures equivalent to or greater than those described in this policy.
Data Security
We take all measures necessary to protect your personal information from unauthorized access, use, or disclosure. All data transmitted between the app and our servers is sent using encrypted connections (HTTPS/TLS). Our servers are hosted on AWS infrastructure in the European Union with enterprise-grade security measures. User passwords are securely hashed and never stored in plain text. AI processing data is not permanently stored — it is processed in real time and discarded immediately after generating a response.
Disclosure to Third Parties
We do not share your personal information with third parties without your explicit consent, except:
All third parties with whom we share data (as described in this policy) are contractually obligated to maintain the confidentiality and security of your information and to provide a level of data protection that is equivalent to or greater than the protections described in this policy.
Data Retention
For users without an account, Lumi does not permanently store any personal data on its servers. Personal information you enter is kept locally on your device. Data sent to our servers for AI processing is used only to process individual requests and is discarded immediately after generating a response.
For registered users, your account information and progress data (reading history, unlocked card meanings, unlocked oracles, and unlocked card covers) are stored on our servers for as long as your account exists. You can delete your account and all associated data at any time through the app settings. Upon account deletion, all your data is permanently removed from our servers.
Analytics data collected through Firebase is retained by Google in aggregated, anonymized form. You can clear all locally stored data at any time by deleting the app or clearing its data through your device settings.
Your Rights
You have the right to:
Changes to Our Privacy Policy
We reserve the right to change this privacy policy. Any changes will be posted on this page with an updated revision date, and your continued use of Lumi after such changes will be deemed your consent to the updated policy. For material changes, we will notify you through the app before the changes take effect.
Disclaimer and contact
By using Lumi, you release the developers from liability for any claims relating to the content of the app. The app is not intended for use by persons under the age of 16.
The app-related sections above describe the Lumi app. The following section describes analytics on the Lumi website. If you have any questions or require additional information, please contact us at the address below.
Website analytics and your choices
On tarotlumi.com, optional Google Analytics for Firebase starts only after you choose “Allow analytics”. Declining does not prevent you from using the website. You can change or withdraw your choice through “Privacy settings” in the footer. Analytics is disabled in local and test previews.
This privacy policy applies solely to the Lumi app. If you have any questions, please contact us.
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